Terms & Conditions

1. Standard Rates: For shipments from Miami, USA, to Georgetown, Guyana, our standard rate is $660 GYD per pound, with an additional $990 per package fee.

2. Handling Charges: - Handling charges are weight dependent:

  • 1 to 5. Pound - 1.09 USD / $240

  • 6 to 10. Pound- 2.54USD / $560

  • 11 to 16. - 3.09 USD / $680

  • 17 pounds - up - 5.09 USD / $1,120

3. Flight Schedule: We offer two weekly flights:

Flight #1 - Monday Clearance:

  • Cut-off Time: Cargo must be in the warehouse by Friday at 11:30 am.

  • Available for Pick-up: Your shipments will be ready for pick-up on Wednesday.

Flight #2 - Thursday Clearance:

  • Cut-off Time: Cargo must be in the Warehouse by Tuesday at 12 pm.

  • Available for Pick-up: Your cargo will be available for pick-up on Friday.

4. Hazardous Items: - Charges for hazardous items are assessed based on UN fees and the dangerous goods class upon receipt at our Miami warehouse.

5. Consolidation of Cargo: - Consolidation is available for in-house purchases and generally takes approximately 3 weeks to arrive after the last package's deliver

6. Insurance: - Insurance is available at a minimum rate of $100 GYD for every $100 USD of the item's value. Claims can be processed when the customer has opted for insurance and provides an invoice for the shipment. Insurance claims typically take 5-7 business days to be processed. To opt in for insurance on a shipment, please notify our office BEFORE shipping the items to Guyana via email or by contacting our local office.

7. Fraudulent Websites: - We do not purchase items from fraudulent websites. Such websites are automatically blacklisted, and we do not assume the associated risks.

8. Delivery Status: -A package is considered “delivered” when it has been received by our warehouse and assigned a Warehouse Receipt

9. Transit Time: -time from Miami to Guyana is estimated to be 4-7 days after the cargo has been received and assigned a Warehouse Receipt number.

10. FOS Account Number: - Your (Number) is a vital component of your shipping details. The customer is required to include this on every package. For packages that do not have a number attached, a fee of $10usd will be charged.

By utilizing our shipping services, you agree to adhere these terms and conditions. We urge review this information carefully, if have any questions or require further clarification, please do not hesitate contact us. Thank for entrusting FETCH592 as your reliable partner.